Claims | Magenta Insurance Systems
Claims
- 100% Web Based
- Records key claims information such as Clients making the claim, Policy/Scheme, Travel Dates, Incident dates, Incident Country, Insurer etc
- Medical claims can be coded with ICD codes so that they can be matched to medical screening for claims analysis
- Large Loss monitoring
- Manages each section which the claim is set against - checking maximum cover limits and excesses
- Can set Initial Reserve, then further reserve changes recorded in the reserve history
- User definable covering letters
- Suite of standard claims forms or tailored forms to meet specific client requirements
- Document library where documents received from the client can be uploaded to a claim
- Documents can be scanned and stored within Magenta
- Customers will recieve a SMS text message automatically when their claims form is recived
- Contains maintainable list of providers and contacts
- Manages payments to insurers, providers, and clients. Cheques or payment request documents can be produced from the system itself. Security on payments ensures that only authorised users can make claims.
- Cheque Printing tool or can produce BACS / Bank Transfer export request
- Manages recoveries made to the claim and any commission to the claims handlers for any recoveries made.
- Manages claims handling fees on a variety of different charging models and produces a fee Bordereau
- Produces claims and claims payments Bordereaux
- Claims Handler Task Manager which prioritises tasks and monitors contract commitments with Underwriters.
- Claims history which records all actions on a claim
- Comprehensive reporting tool for the production of tailorable management information reports. See Magenta Reports
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